How to start your video telehealth appointment with CMHC

Step One
Login to your MyCMHC portal about 20 minutes before your scheduled appointment.

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Step Two

• Once logged in, click “Surveys” on the left.
• Complete any surveys that are listed (some examples might be “CCAPS” or “PHQ-9”).

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Step Three
After you’ve finished the surveys, click “Appointments”.

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Step Four
If you have any questionnaires available, click “Complete Questionnaire” before joining the meeting.

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Step Five
When you are ready for your appointment, click “Join Meeting”.

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Step Six
Click “Open Zoom Meetings?” in the Zoom window.

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Step Seven
This screen appears if your counselor has not started the session.

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Step Eight
When the session has begun, make sure your mic and camera are on. These buttons are in the bottom left of your Zoom screen. If there is a red slash through either of them, click it to turn it on.