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The University of Texas at Austin Division of Student Affairs
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We'll help you figure it out.

How to start your video telehealth appointment with CMHC

Step One
Login to your MyCMHC portal about 20 minutes before your scheduled appointment.

Step Two

  • Once logged in, click “Surveys” on the left.
  • Complete any surveys that are listed (some examples might be “CCAPS” or “PHQ-9”).

Step Three
After you’ve finished the surveys, click “Appointments”.

Step Four
If you have any questionnaires available, click “Complete Questionnaire” before joining the meeting.

Step Five
When you are ready for your appointment, click “Join Meeting”.

Step Six
Click “Open Zoom Meetings?” in the Zoom window.

Step Seven
This screen appears if your counselor has not started the session.

Step Eight
When the session has begun, make sure your mic and camera are on. These buttons are in the bottom left of your Zoom screen. If there is a red slash through either of them, click it to turn it on.

We're here for you.    We recognize that many UT students are being impacted by historical and recent events. The CMHC holds firm to the university’s values and commitment to diversity and inclusion. Our staff are here to help students navigate through these times. Click here to learn about our resources.