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Preparing for In-Person and Telehealth Appointments and Private Room Reservations

For All Appointments

Step One
Approximately 24 hours prior to your scheduled appointment, please log in to your MyCMHC portal to complete any surveys or questionnaires required.

Step Two
On the left side of your screen, locate and click on the "Surveys" tab. Then, within the "Survey Invitations" section, click on any available links to fill them out. For example, you may see links such as "CCAPS" or "PHQ-9".

Step Three
To access your questionnaire, first, navigate to the "Appointments" tab on the left side of your screen. Then, locate your appointment time (e.g., 8 a.m.) and click on "Complete Questionnaire".

For Telehealth Appointments

Step One
Before logging in for your session, it's important to consider a few factors:

Privacy: If possible, find a private space where you can meet with your counselor without interruptions or the risk of being overheard. CMHC provides private offices for students with telehealth appointments.

  • To reserve a private space, please speak with our staff when booking your appointment by calling 512-471-3515.
  • Alternatively, you can reserve a private space for your scheduled appointment through your MyCMHC portal.
  • Once logged in, navigate to "Appointments," then select "Schedule an Appointment," followed by "Student Room Reservation at CMHC."

Technology: Determine whether you'll be using a computer, phone, or tablet for your session, and decide whether you'll utilize the device's built-in speakers and microphone or opt for headphones with a microphone.

Disruptions: We understand that interruptions may occur—a family member entering the room, a fire alarm sounding, or an internet connection issue. Rest assured, we're here to help you manage these situations so that disruptions don't hinder your session.

Step Two:
Within the MyCMHC portal, please click on "Appointment Check-In" to finalize any remaining paperwork and obtain the Zoom link for your individual appointment.

For groups, joining is a little different, but simple.

  • Explore the groups offered to find the one that suits you.
  • Click on the group you're interested in joining.
  • Follow the access instructions provided for that specific group. This may involve reaching out to the group facilitator directly or registering through a link provided within the group description.
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