The Counseling and Mental Health Center offers services by video and phone, often referred to as “telehealth.” It might be tempting to put your mental health on hold right now, but it’s as important as ever to connect with mental health services.
All you need is an Internet connection, a private location, and a device (any phone, tablet, or a computer with a camera). Telehealth services are confidential, effective, and participatory. You’ll receive the same individualized care as you would in person.
Step One: Call
Call us at 512-471-3515 and select “Option 3” to have a 10-15 minute conversation with one of our counselors. This initial phone call is not a counseling appointment, rather it’s a brief assessment of what’s going on in your life and how we can help. After this initial phone call, you’ll receive a recommendation for services.
Step Two: Before your appointment
Before you log in for your session, consider a few things:
Step Three: Log in
Individual appointments: Before your scheduled appointment, log in to the MyCMHC web portal and look for a secure message with directions for how to get started. View instructions about how to start your video telehealth appointment.
Groups: Joining groups is a little different, but simple. Learn more about groups offered.
Step Four: Online paperwork
The secure message will direct you to log in to the MyCMHC web portal where you’ll be prompted to fill out some online paperwork. Give yourself about 15-30 minutes before your appointment to complete this.
Step Five: After your session
You’re done until next time. Your counselor might give you some tasks to work on between sessions.
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