If you have questions about your medications or need to request a medication refill, please do not use a secure message; please call 512 475-6924 during business hours. Also, if you send a message about cancelling an appointment, please note that a $25 charge applies for missed appointments or appointments not cancelled at least 24 hours in advance.
Be aware that if your parent has your EID and password, they also have access to your secure messages. There is an option called e-proxy, where a parent can get their own EID number and can obtain electronic access to certain information (like the What I Owe page, Bevo Bucks, etc) as you authorize. Since the parent does not have the student's EID, the parent cannot access the student's secure messages with e-proxy. Please see http://www.utexas.edu/student/eproxy/# for more details
It is your responsibility to maintain a current e-mail address with the University. Without accurate information, the messages CMHC staff sends to you by e-mail may not reach you. You can update your e-mail on-line by going to: https://utdirect.utexas.edu/apps/utd/all_my_addresses/ or you can go in person to the Registrar's office in the Main Building. When a CMHC staff member sends you a secure message, you will receive an e-mail informing you that you have a message from CMHC and directing you to "Go to http://cmhc.utexas.edu/, click on My CMHC and log-in with your EID and password to check your Inbox for secure messages".
Can my parents see these secure message exchanges?
Keeping Your E-Mail Current